SHIPPING & RETURNS
SHIPPING POLICY
Shipping
Able currently ships orders within Thailand only.
All orders are processed within 2–4 business days after payment confirmation. You will receive a shipping confirmation with tracking details once your order is on its way.
Delivery times vary depending on location:
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Bangkok & Central Thailand: 2–4 business days
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Northern & Southern Thailand: 3–6 business days
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Islands and Remote Areas: 5–7 business days
We use trusted Thai courier partners to ensure your order arrives safely and promptly.
If you need assistance or wish to arrange a specific delivery time, please contact us directly at hello@abletoshare.org
RETURN & EXCHANGE POLICY
At Able, we care deeply about quality and customer satisfaction.
If your product arrives damaged, defective, or incorrect, please contact us within 7 days of receiving it, and we’ll happily replace or refund your item.
To be eligible for a return:
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The product must be unused, in its original packaging, and in the same condition you received it.
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Proof of purchase (receipt or order number) is required.
Please note:
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Returns and exchanges are available only for items purchased within Thailand.
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Shipping fees are non-refundable.
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Customers are responsible for return shipping unless the product was faulty or incorrectly sent.
How to Return an Item
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Contact our support team at hello@abletoshare.org to request a return.
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Include your order number, reason for return, and photos if applicable.
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Once approved, ship the item to the address provided by our team.
After we receive and inspect your returned item, we’ll send you an email notification confirming approval or rejection of your refund or exchange. Approved refunds will be processed to your original payment method within 7–14 business days.
Questions?
We’re here to help.
Contact us at hello@abletoshare.org for any shipping or return inquiries.